AXI 365 Proactive Care

Keep your Microsoft 365 platform in top condition

 

Microsoft 365 is a dynamic platform that is constantly evolving. This offers great opportunities, but also presents challenges. For example, how do you keep up with the constant stream of security updates and new features?

 

Managing a Microsoft 365 platform requires you to constantly switch between different admin panels. Not only does this take a lot of time, but it also increases the chance that you will overlook important updates or tasks, which can lead to a lower Microsoft Secure Score.

 

What if you could take these concerns off your hands?

 

Now you can, with AXI's AXI 365 Proactive Care program. We combine advanced technology with in-depth expertise to continuously improve your digital infrastructure.

 

Interested? Talk to an expert.

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How many balls are you keeping in the air?

Tired of constantly playing catch-up? Do you try to manage everything at once, but struggle to give your organization the security and functionality it deserves?

 

Let AXI take part of the burden off your shoulders. We won’t promise to handle everything for you, but what we can guarantee is that we’ll keep your Microsoft 365 platform in top condition, giving you the space to focus on your core business.

 

The AXI 365 Proactive Care program offers you:

 

  • Optimal platform security

  • Maximum functionality at all times

  • Higher user productivity

  • Less downtime

  • Fewer unpleasant surprises

  • Protection of your IT investment value

 

What’s included in AXI 365 Proactive Care?

 

 

Custom reports

 

Receive tailored reports via the Microsoft Lighthouse platform, covering your security status, compliance data, and cloud resource performance. This allows us to proactively keep risks under control and recommend optimizations based on real-time data.

 

Our reports provide insights into:

 

  • Your Microsoft 365 Secure Score

  • Your users (guest accounts, new users, inactive users), including MFA status and potential risk behavior

  • Your devices, including OS info, latest updates, security and incidents, vulnerability management, and compliance status

 

 

Proactive protection for devices and users

 

Get alerts when a device or user is at risk and take timely action to mitigate the threat. We provide notifications tailored to your organization.

 

Examples include:

 

  • Risk detected on a user – Our action: Block sign-in or reset password

  • Device without antivirus detected – Our action: Deny access

  • Active threat on a device detected – Our action: Isolate the device

 

You can easily investigate incidents yourself. Need extra support? We’re ready to assist through Service Credits.

 

 

Microsoft 365 optimization

 

In close collaboration with you, our specialists proactively optimize your Microsoft 365 environment. This ensures you benefit from the latest features, best practices, and Microsoft 365 Defender recommendations — while improving your Microsoft 365 Secure Score.

Users, devices, services, and applications — we cover it all. We support you with configuration, impact analysis, and pilot testing. Based on this, you’ll be ready to roll out new features across your entire environment.

 

 

Microsoft 365 support for your IT department

 

Count on fast, well-founded IT2IT support for all your Microsoft 365 questions, including:

 

  • User accounts and security groups

  • Microsoft 365 licenses

  • Microsoft 365 services

  • Entra ID Connect

  • General Microsoft 365 or Entra ID questions

  • Escalating tickets to Microsoft (SPOC)

  • Submitting RFCs that fall outside standard scope

 

 

With AXI, your Microsoft 365 environment is in safe hands:

 

  • Deep Microsoft 365 expertise: Rely on certified experts who know the platform inside out.

  • Proactive approach: We tackle issues before they arise, continuously monitoring and optimizing your environment.

  • Specialized tools: Leverage advanced tools to gain insights and identify problems before they impact your business.

  • A platform that grows with you: We adapt to your organization’s evolving needs.

 

 

Interested? Talk to an expert.